About Techsider.

Ship AI that is measured on your own work before anyone relies on it.

Who we serve

Techsider is an AI automation company headquartered in Sydney, Australia. It designs, builds and supports AI workflow automation, document processing and internal knowledge assistants that keep people in control, for organisations in Australia and internationally, and independently evaluates AI bought or built elsewhere.

Built for organisations in nine industries, from 40-person practices to government agencies: mid-market firms with no AI team of their own, and enterprise and government teams that need independent evidence about the AI they run.

AI that reads your documents or drafts your letters handles client data and records that people rely on. So you keep control: answers cite their source or say they don't know, a person approves anything sent or changed, and the tests stay yours to re-run.

Headquartered in Sydney, Australia · Techsider Pty Ltd · ABN 12 636 205 868

An ABN is an Australian Business Number; anyone can check ours on the public register at ABN Lookup.

Delivered remotely from Sydney; on-site visits by arrangement.

Techsider is not affiliated with other organisations named TechSider.

AI pilots are easy to start and hard to ship. We build the kind that survive scrutiny.

Principles

  • Cited, or it refuses.

    Every answer cites its source. When the grounding is weak, the system says so instead of answering.

  • Measured before it ships.

    Acceptance tests run against thresholds agreed up front. The evaluation report is a deliverable, and the system is re-tested when the AI model changes.

  • Your data stays in your region.

    Systems we build for you run in your own Microsoft or AWS account, in the cloud region you choose. Systems we manage for you run in an Australian region. Our team reaches them remotely from Sydney, under the data-transfer terms in your contract. Every launch package carries a region note on where processing runs, including inside software you already license.

  • You own what we build.

    Your code, prompts, evaluation tests and retrieval index live in your own repository.

  • Vendor-neutral.

    Recommends the tool that fits, including AI you already license. Techsider resells no licences and discloses any vendor relationship.

How we work

  1. Check what you already pay for.

    Find out whether the AI inside your current software already does the job. If it does, you hear that on the first call, before anything is built.

  2. Prove it on known answers.

    Test the system on 30–50 documents or questions your people already know the answers to, or on public or synthetic data where yours can't be used yet. You see the measured error rate, then decide whether to continue.

  3. Build to an acceptance test.

    The people who scope your work also build and test it, against thresholds agreed before work starts. The report lists every failure alongside the score.

  4. Keep it, or have it run for you.

    Your code, prompts, tests and index sit in your repository. If Techsider runs the system, it's re-tested when the model changes, and the exit pack hands everything back.

Build log

  1. This site gains browser tests with accessibility checks, run in Chromium and WebKit, and a CI workflow set to add Firefox.
  2. Every build of this site now checks its copy for implied clients, hype and pricing language, and fails on a figure labelled measured that has no recorded run.
  3. Site rebuild begins, with a new brand system and the [techsider] wordmark.
  4. Home page demo gains pause and skip controls, and status updates a screen reader can follow.
  5. Home page demo corrected: its CPS 230 citation now points to ¶34, it covers the ¶41 and ¶60 notices, and its scores are labelled illustrative.
  6. Canned retrieval demo over APRA's CPS 230 added to the home page, with a static transcript for readers without JavaScript.
  7. Insights section and its RSS feed added to the site.
  8. First techsider.com.au landing page built with Astro, with a workflow that deploys it to GitHub Pages.

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