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Australian plans and vendor pages

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Australian plans and vendor pages

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Vendor facts as at

Microsoft
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
Microsoft Copilot Chat (formerly Microsoft 365 Copilot Chat)Web-grounded AI chat for work accounts: drafting and rewriting, analysis of uploaded files, image generation. Organisational content is used only when the user pastes or uploads it. Standard access, subject to service capacity.IncludedMicrosoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business PremiumMicrosoft says Copilot Chat calls to the model go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'. Web search queries go to Bing, outside the Microsoft 365 service boundary. Prompts and responses are stored in Exchange in the tenant, for audit and eDiscovery.learn.microsoft.com29 September 2026
Microsoft Copilot Chat in OutlookChat in Outlook that answers from the user's own emails, calendar, meetings, chats and a bounded set of OneDrive and SharePoint files, without a Copilot add-on licence. Client, mailbox and configuration requirements apply.IncludedMicrosoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business PremiumMicrosoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'.learn.microsoft.com29 September 2026
Microsoft Copilot ChatAgents in Copilot Chat that answer from shared organisational content (SharePoint or Copilot connector content).Add-onMicrosoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business PremiumMicrosoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'.learn.microsoft.com29 September 2026
Microsoft Copilot Business (add-on licence; formerly Microsoft 365 Copilot)Copilot in Word, Excel, PowerPoint, Outlook and Teams that reasons across the user's emails, meetings, chats, documents and sites (Graph, Work IQ and semantic indexing), with priority access and advanced agent experiences.Add-onMicrosoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium, Microsoft 365 Apps for business, Microsoft Teams EssentialsMicrosoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'. Microsoft says in-country inferencing for Microsoft 365 Copilot is 'expected' in Australia by the end of 2026. Prompts, responses and citations are stored under the tenant's Microsoft 365 data residency commitments; Anthropic and OpenAI models are offered as subprocessors that an admin can choose to enable.learn.microsoft.com29 September 2026
Xero
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
JAX chatConversational assistant inside Xero: answers questions about the business's own financials with charts and tables, general business research, and help with admin tasks such as creating invoices or quotes. Users see only data their Xero permissions allow.IncludedIgnite, Grow, Comprehensive, UltimateNot published for AI processing. Xero says JAX uses third-party model providers (AWS, Microsoft Azure, GCP, OpenAI) that don't retain the data or train on it. Xero's subprocessor list gives each provider's entity country (United States), not where inference runs. Xero's privacy notice says data may be processed in Australia, New Zealand and the United States.xero.com29 September 2026
Xero accounting (JAX)JAX categorises and matches high-confidence bank transactions automatically.IncludedGrow, Comprehensive, Ultimate 10, Ultimate 20, Ultimate 50, Ultimate 100Not published for AI processing. Xero says JAX uses third-party model providers (AWS, Microsoft Azure, GCP, OpenAI); its subprocessor list gives entity countries (United States), not where inference runs. Xero's privacy notice says data may be processed in Australia, New Zealand and the United States.xero.com29 September 2026
MYOB
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
MYOB AI BAS (beta)Prepares the BAS through the quarter: flags missing documents, possible GST issues and uncategorised transactions, and updates the books when a person approves a suggestion. It doesn't lodge with the ATO. For non-employing, GST-registered Australian businesses with active bank feeds; initial releases cover simple BAS labels (G1, 1A, 1B) on cash-based accounts.Add-onMYOB Business Lite, MYOB Business ProNot published. MYOB says AI features follow the same security and privacy controls as its other products. Its privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI.myob.com29 September 2026
MYOB BusinessAI Business Insights (beta): a view of trends and drivers in cash flow, income, expenses and profitability, with drill-down.IncludedMYOB Business Pro, MYOB Business AccountRight PlusNot published. MYOB's privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI.myob.com29 September 2026
MYOB BusinessSmart Reconciliation (beta): matches transactions automatically in the background, leaving the final review to a person.IncludedMYOB Business Pro, MYOB Business AccountRight PlusNot published. MYOB's privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI.myob.com29 September 2026
MYOB BusinessSmart Invoice Reminders: scheduled payment reminders with AI-suggested actions that a person controls.IncludedMYOB Business Lite, MYOB Business Pro, MYOB Business AccountRight PlusNot published. MYOB's privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI.myob.com29 September 2026
MYOB Business and Solo by MYOBCategory Suggestions for transactions, listed under the pricing page's 'AI agents and features' heading.IncludedSolo by MYOB, MYOB Business Lite, MYOB Business Pro, MYOB Business AccountRight PlusNot published. MYOB's privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI.myob.com29 September 2026
Dext
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
Dext VaultDocument storage in which, in Dext's words, 'Dext's AI will organise them intelligently'.IncludedDext for businesses (all plans), Dext for practices Essentials, Dext for practices AdvancedNot published. Dext hosts on AWS (region not stated). Its privacy notice names Microsoft Azure (OpenAI) among its third-party generative AI tools.dext.com29 September 2026
Dext AI AssistCore guidance: suggests bookkeeping decisions (categories, transaction review, document processing) with an explanation for each; the team reviews, refines, rejects or auto-applies them, practice-wide or per client.IncludedDext for practices Essentials, Dext for practices AdvancedNot published. Dext hosts on AWS (region not stated). Its privacy notice names Microsoft Azure (OpenAI) among its third-party generative AI tools.dext.com29 September 2026
Dext AI AssistCustom guidance: AI Assist suggestions shaped by how the practice categorises and corrects transactions, set per client.Add-onDext for practices Essentials, Dext for practices AdvancedNot published. Dext hosts on AWS (region not stated). Its privacy notice names Microsoft Azure (OpenAI) among its third-party generative AI tools.dext.com29 September 2026
Dext AI AssistBookkeeping assistant that suggests everyday bookkeeping decisions for the business to review.Add-onDext for businesses (all plans)Not published. Dext hosts on AWS (region not stated). Its privacy notice names Microsoft Azure (OpenAI) among its third-party generative AI tools.dext.com29 September 2026
Karbon
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
Karbon AIEmail help: compose and refine emails (tone, length, language), editable quick replies, and email drafts created from tasks.IncludedTeam, Business, EnterpriseNot published for Australia. Karbon says Karbon AI is built on the Azure OpenAI Service and that 'data stays in-region (for example, UK data remains in the UK)'. It doesn't name the region used for Australian firms.karbonhq.com29 September 2026
Karbon AISummaries: long email threads, work-item conversations, and a client brief drawn from emails, notes, work and billing data.IncludedTeam, Business, EnterpriseNot published for Australia. Karbon says Karbon AI is built on the Azure OpenAI Service and that 'data stays in-region (for example, UK data remains in the UK)'. It doesn't name the region used for Australian firms.karbonhq.com29 September 2026
Karbon AISmart Suggestions for assigning colleagues and contacts based on prior work, and flags for missed time entries based on tasks completed.IncludedTeam, Business, EnterpriseNot published for Australia. Karbon says Karbon AI is built on the Azure OpenAI Service and that 'data stays in-region (for example, UK data remains in the UK)'. It doesn't name the region used for Australian firms.karbonhq.com29 September 2026
PropertyMe
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
Manage PMReply with AiMe: drafts replies to messages in the PropertyMe inbox (arrears, inspections, suppliers) in the agency's tone, for the property manager to send.IncludedAdvanced, PremierNot published. PropertyMe says AiMe 'operates within PropertyMe's secure infrastructure' but doesn't name a region or model provider. Its privacy policy (26 Mar 2025) lists third parties in Australia and the United States and doesn't mention AI.propertyme.com.au29 September 2026
Manage PMAiMe Comply: state-based, plain-English answers on Australian residential tenancy legislation inside PropertyMe.IncludedAdvanced, PremierNot published. PropertyMe's privacy policy (26 Mar 2025) lists third parties in Australia and the United States and doesn't mention AI.propertyme.com.au29 September 2026
Manage PMBills AI: reads an uploaded supplier invoice and fills the bill fields (amounts, dates, descriptions); the property manager checks the result before it's saved.IncludedAdvanced, PremierNot published. PropertyMe's privacy policy (26 Mar 2025) lists third parties in Australia and the United States and doesn't mention AI.propertyme.com.au29 September 2026
Grow CRMAI assistant for sales and leasing: context-aware email and SMS drafting, suggested next steps, and 'Do with AI' help on tasks.IncludedGrow CRM AdvancedNot published. PropertyMe's privacy policy (26 Mar 2025) lists third parties in Australia and the United States and doesn't mention AI.propertyme.com.au29 September 2026
Rex
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
Rex CRMRex AI, as listed in the plan: email and SMS drafting, plain-English search filters over CRM data, and listing ad copy.IncludedProfessionalRex says the CRM is hosted on Google Cloud with Australian customer data in Australian data centres. Its sub-processor register lists AI inference for 'AI Admin operations' by Anthropic, OpenAI and Google Vertex AI, with processing location 'United States / Global', under no-training terms. AI interaction logs are kept in Australia for 12 months.rexsoftware.com29 September 2026
LEAP
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
LEAPMatter AI: answers questions from the documents, emails and notes saved in a matter with references to them, summarises, and drafts into the matter (also in Word).IncludedAll LEAP subscriptionsLEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that 'some AI features, including Matter AI, may transfer limited client data to the US for processing by AI service providers'.leaplegalsoftware.com29 September 2026
LawY (in LEAP)Legal research and drafting with cited case law and legislation.IncludedAll LEAP subscriptionsLEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that some AI features 'may transfer limited client data to the US for processing by AI service providers'.leaplegalsoftware.com29 September 2026
LEAPAI Prompts and Generator: prompt library and template generator that draft letters, emails and pre-filled forms for the matter's jurisdiction and area of law.IncludedAll LEAP subscriptionsLEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that some AI features 'may transfer limited client data to the US for processing by AI service providers'.leaplegalsoftware.com29 September 2026
LEAPAutoTime: records time automatically as fee earners work in LEAP (LEAP lists it among its AI tools).IncludedAll LEAP subscriptionsLEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that some AI features 'may transfer limited client data to the US for processing by AI service providers'.leaplegalsoftware.com29 September 2026
Smokeball
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
Archie AIMatter-aware assistant: answers questions about a matter with links to the source file, summarises documents and matters, compares documents for conflicting terms, drafts in Word and Outlook, reviews documents against firm playbooks, and surfaces LawY guidance.Add-onBoost, Grow, Prosper+Not published for AI processing. Smokeball is hosted on AWS (region not stated) and says Archie runs under 'enterprise-grade zero-data-retention agreements'. Its privacy notice (last updated 02/06/2026) says its servers are in the UK, the US and Australia and its providers operate in the UK, the US, Australia and Japan.smokeball.com.au29 September 2026
Google
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
Google Workspace with GeminiGemini in Gmail, and chat with AI in the Gemini app.IncludedBusiness Starter, Business Standard, Business Plus, EnterpriseNo Australian option published. Google's data regions cover Gemini prompts and responses but offer only the United States or Europe; keeping processing in the chosen region is limited to Enterprise Plus, Frontline Plus and Enterprise Essentials Plus, and Business Starter isn't a supported edition.workspace.google.com29 September 2026
Google Workspace with GeminiGemini in Docs, Sheets, Slides, Drive, Meet and Chat, and expanded access to models and features in the Gemini app.IncludedBusiness Standard, Business Plus, EnterpriseNo Australian option published. Google's data regions cover Gemini prompts and responses but offer only the United States or Europe; keeping processing in the chosen region is limited to Enterprise Plus, Frontline Plus and Enterprise Essentials Plus.workspace.google.com29 September 2026
Gemini NotebookResearch notebook over uploaded sources, with expanded access to features (including audio overviews).IncludedBusiness Standard, Business Plus, EnterpriseNo Australian option published. Google says the organisation's data region settings don't apply to data in Gemini Notebook.workspace.google.com29 September 2026
Google VidsAI-powered video creation and editing.IncludedBusiness Starter, Business Standard, Business Plus, EnterpriseNo Australian option published. Google's data regions offer only the United States or Europe.workspace.google.com29 September 2026
Zoom
ProductAI featureIncluded or add-onPlansWhere it's processedVendor pageChecked
Zoom Workplace (ZoomMate features included in the plan)Meeting summaries, in-meeting questions and AI chat in meetings.IncludedZoom Workplace plansZoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances (not sent to the model providers), or Zoom-hosted models only if the customer chooses. Accounts hosted in the US default to a federated approach that can send data to third-party providers such as Anthropic and OpenAI, under zero-retention terms.zoom.us29 September 2026
Zoom Workplace (ZoomMate features included in the plan)AI note-taking (My Notes) for Zoom and other meeting platforms, and AI queries in the side panel and on the web.IncludedZoom Workplace plansZoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances, or Zoom-hosted models only if the customer chooses. Accounts hosted in the US default to a federated approach that can send data to third-party providers such as Anthropic and OpenAI.zoom.us29 September 2026
ZoomMate licenceAI work surface with a usage allowance: custom agent builder with third-party app connections, workflows across Zoom and third-party apps, deep research, Slides, Sheets, Paper and Canvas, and live audio translation in meetings.Add-onZoom Workplace (licence bought separately)Zoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances, or Zoom-hosted models only if the customer chooses; feature availability varies by region and model option. Accounts hosted in the US default to a federated approach that can send data to Anthropic, OpenAI and other providers.zoom.com29 September 2026
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