industry
Organise agreement data and simplify property administration.
What travels in property is the discipline: know what every management agreement says, keep a person approving every message and payment, and delete renters' data once you no longer need it. Where software helps decide about people, such as rental applications, the EU's GDPR limits decisions made by software alone, and it can reach businesses outside the EU that offer services to people there. The FATF standards ask businesses that act for clients in buying or selling property to identify those clients and keep records; leasing and property management are outside them. Property rules are set locally, and we only claim to know Australia's. Outside Australia, we'd map your local rules with your compliance lead first.
Which rules apply to you is your compliance or legal team's call. We map our evidence to them; we don't certify against them.
In New South Wales, Australia, 330,256 new rental bonds were lodged in 2024–25, and 321,876 refunded. Senior property managers read agreements one PDF at a time.
A register where every field links to its page, with the error rate measured on your own files first.
NSW Rental Bond Board, Annual Information Statement 2024–25, as at
Management Agreement & Rent Roll Register Australia
Lease Abstract & Critical Dates
Commercial leases.
Admin Hours Audit + Switch-On
Shared Inbox & After-Hours Triage
Mail outside PropertyMe only.
Bond Claim Evidence Pack Australia
Trust Audit Prep Pack Australia
Prepares your auditor's sample. Never an audit.
Sources
Lead solutions
The Admin Hours Audit takes 1 week and maps where staff hours go. Switch-On takes 2–3 weeks: it configures features you already own; for firms in Australia, it applies the relevant Safe-Use Kit as published, where one has been published; and it trains staff and measures the hours saved at day 30.
Every signed management agreement read into one register: management fee, owner repair limit, signed authorities, landlord insurance and expiry, with missing, unsigned or out-of-date agreements flagged. The Rent Roll Due Diligence variant runs the same register over the agreements of a roll you're acquiring.
Links each claimed item to its condition-report page, photo and receipt, in one draft a property manager checks.
On PropertyMe's Advanced plan or above, start with what you have: Reply with AiMe for drafts you approve, AiMe Comply for general rental-law guidance and Bills AI for supplier bills.
Illustrative scenario: not a client engagement
Australian exampleProblem
A fictional three-office agency buys a rent roll of a few hundred managements and can't say which set a repair limit or lack a signature.
Approach
Two senior property managers pick 40 agreements they know as the answer key. The register reads fees, repair limits, insurance and signatures, with page links.
How we'd measure
What ships first
The answer-key register and its error rates, before the go/no-go.
Stop after the Audit, after Switch-On, or at the Trial's go/no-go, keeping the hours map, answer key and register rows.
Australia is our home market and the one we know best.
Works alongside
| Obligation | What it means for an AI system | How we design for it | Evidence you get | Source |
|---|---|---|---|---|
| Property and Stock Agents Act 2002 (NSW) s 55: signed agency agreement, copy served in 48h | A register can show which management agreements are unsigned, missing prescribed terms or lacking a served copy. It can't decide whether one is valid or whether commission is payable. | Signature, date and service fields link to their page, and gaps go to the licensee in charge. | An agreement register with page-linked fields, and an exception list | Source, as at 22 September 2025 |
| Estate Agents (General, Accounts and Audit) Regs 2018 (Vic) rr 29–30: trust change log | If you keep trust records in a computerised accounting system, it must log before-and-after detail when principal, transaction or ledger details change, and must not let a recorded transaction change except by a separate one. | We stay read-only on the trust ledger: no entries, edits or deletions. | A data note showing read-only access on each system, and a log of every read | Source, as at 11 July 2018 |
| Agents Financial Administration Act 2014 (Qld) ss 35–36: annual audit, 2 unannounced checks | If you were an agent for the whole audit period, your auditor must make 2 unannounced examinations of your trust accounts during it, besides the annual audit. | The Trust Audit Prep Pack re-runs from read-only ledger exports and leaves every judgement to your auditor. | A re-runnable disbursement sample with each invoice and owner approval linked | Source, as at 1 March 2023 |
| Residential Tenancies and Rooming Accommodation Act 2008 (Qld) s 136AA: bond evidence | When you claim on a bond, or dispute a tenant's refund application, you must give the tenant supporting evidence within 14 days of the application or request, unless you can't reach them after reasonable efforts. | The Bond Claim Evidence Pack links each claimed item to its condition-report page and photo, and drafts the bundle for a property manager to check and send. | A draft evidence bundle, and a list of claimed items with no support | Source, as at 17 August 2026 |
| Residential Tenancies Act 1997 (Vic) ss 505BB–505BC: protect, then destroy renter data | You must take reasonable steps to protect renter information from misuse, loss and unauthorised access or disclosure, and destroy or permanently de-identify it within 3 years after the agreement ends (for unsuccessful applicants, 30 days after the property is let, or 6 months with written consent). It counts as held wherever the document sits, in or outside Victoria. | We map every place renter information will land, including any model or index provider, and apply the same destruction dates to every copy. | A data-flow map with the destruction date applied at each location | Source, as at 9 September 2026 |
Last reviewed
General information, not legal advice.
From 10 December 2026, privacy policies must name decisions a computer program makes or substantially assists. How to find yours, licensed software included.
What PropertyMe's AiMe features and Rex AI do, what each vendor publishes about where its AI runs, and the renter-data rules to check before you switch them on.
Let’s discuss your workflow.
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