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Australian plans and vendor pages
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AI in the software you ticked
Every AI feature listed for the vendors you ticked, by product. Check each feature's plans against your own.
Microsoft
Microsoft Copilot Chat (formerly Microsoft 365 Copilot Chat)
Web-grounded AI chat for work accounts: drafting and rewriting, analysis of uploaded files, image generation. Organisational content is used only when the user pastes or uploads it. Standard access, subject to service capacity.
Vendor page: learn.microsoft.com, checked
Microsoft Copilot Chat in Outlook
Chat in Outlook that answers from the user's own emails, calendar, meetings, chats and a bounded set of OneDrive and SharePoint files, without a Copilot add-on licence. Client, mailbox and configuration requirements apply.
Vendor page: learn.microsoft.com, checked
Microsoft Copilot Chat
Agents in Copilot Chat that answer from shared organisational content (SharePoint or Copilot connector content).
Vendor page: learn.microsoft.com, checked
Microsoft Copilot Business (add-on licence; formerly Microsoft 365 Copilot)
Copilot in Word, Excel, PowerPoint, Outlook and Teams that reasons across the user's emails, meetings, chats, documents and sites (Graph, Work IQ and semantic indexing), with priority access and advanced agent experiences.
Vendor page: learn.microsoft.com, checked
Xero
JAX chat
Conversational assistant inside Xero: answers questions about the business's own financials with charts and tables, general business research, and help with admin tasks such as creating invoices or quotes. Users see only data their Xero permissions allow.
Vendor page: xero.com, checked
Xero accounting (JAX)
JAX categorises and matches high-confidence bank transactions automatically.
Vendor page: xero.com, checked
MYOB
MYOB AI BAS (beta)
Prepares the BAS through the quarter: flags missing documents, possible GST issues and uncategorised transactions, and updates the books when a person approves a suggestion. It doesn't lodge with the ATO. For non-employing, GST-registered Australian businesses with active bank feeds; initial releases cover simple BAS labels (G1, 1A, 1B) on cash-based accounts.
Vendor page: myob.com, checked
MYOB Business
AI Business Insights (beta): a view of trends and drivers in cash flow, income, expenses and profitability, with drill-down.
Vendor page: myob.com, checked
Smart Reconciliation (beta): matches transactions automatically in the background, leaving the final review to a person.
Vendor page: myob.com, checked
Smart Invoice Reminders: scheduled payment reminders with AI-suggested actions that a person controls.
Vendor page: myob.com, checked
MYOB Business and Solo by MYOB
Category Suggestions for transactions, listed under the pricing page's 'AI agents and features' heading.
Vendor page: myob.com, checked
Dext
Dext Vault
Document storage in which, in Dext's words, 'Dext's AI will organise them intelligently'.
Vendor page: dext.com, checked
Dext AI Assist
Core guidance: suggests bookkeeping decisions (categories, transaction review, document processing) with an explanation for each; the team reviews, refines, rejects or auto-applies them, practice-wide or per client.
Vendor page: dext.com, checked
Custom guidance: AI Assist suggestions shaped by how the practice categorises and corrects transactions, set per client.
Vendor page: dext.com, checked
Bookkeeping assistant that suggests everyday bookkeeping decisions for the business to review.
Vendor page: dext.com, checked
Karbon
Karbon AI
Email help: compose and refine emails (tone, length, language), editable quick replies, and email drafts created from tasks.
Vendor page: karbonhq.com, checked
Summaries: long email threads, work-item conversations, and a client brief drawn from emails, notes, work and billing data.
Vendor page: karbonhq.com, checked
Smart Suggestions for assigning colleagues and contacts based on prior work, and flags for missed time entries based on tasks completed.
Vendor page: karbonhq.com, checked
PropertyMe
Manage PM
Reply with AiMe: drafts replies to messages in the PropertyMe inbox (arrears, inspections, suppliers) in the agency's tone, for the property manager to send.
Vendor page: propertyme.com.au, checked
AiMe Comply: state-based, plain-English answers on Australian residential tenancy legislation inside PropertyMe.
Vendor page: propertyme.com.au, checked
Bills AI: reads an uploaded supplier invoice and fills the bill fields (amounts, dates, descriptions); the property manager checks the result before it's saved.
Vendor page: propertyme.com.au, checked
Grow CRM
AI assistant for sales and leasing: context-aware email and SMS drafting, suggested next steps, and 'Do with AI' help on tasks.
Vendor page: propertyme.com.au, checked
Rex
Rex CRM
Rex AI, as listed in the plan: email and SMS drafting, plain-English search filters over CRM data, and listing ad copy.
Vendor page: rexsoftware.com, checked
LEAP
LEAP
Matter AI: answers questions from the documents, emails and notes saved in a matter with references to them, summarises, and drafts into the matter (also in Word).
Vendor page: leaplegalsoftware.com, checked
AI Prompts and Generator: prompt library and template generator that draft letters, emails and pre-filled forms for the matter's jurisdiction and area of law.
Vendor page: leaplegalsoftware.com, checked
AutoTime: records time automatically as fee earners work in LEAP (LEAP lists it among its AI tools).
Vendor page: leaplegalsoftware.com, checked
LawY (in LEAP)
Legal research and drafting with cited case law and legislation.
Vendor page: leaplegalsoftware.com, checked
Smokeball
Archie AI
Matter-aware assistant: answers questions about a matter with links to the source file, summarises documents and matters, compares documents for conflicting terms, drafts in Word and Outlook, reviews documents against firm playbooks, and surfaces LawY guidance.
Vendor page: smokeball.com.au, checked
Google
Google Workspace with Gemini
Gemini in Gmail, and chat with AI in the Gemini app.
Vendor page: workspace.google.com, checked
Gemini in Docs, Sheets, Slides, Drive, Meet and Chat, and expanded access to models and features in the Gemini app.
Vendor page: workspace.google.com, checked
Gemini Notebook
Research notebook over uploaded sources, with expanded access to features (including audio overviews).
Vendor page: workspace.google.com, checked
Google Vids
AI-powered video creation and editing.
Vendor page: workspace.google.com, checked
Zoom
Zoom Workplace (ZoomMate features included in the plan)
ZoomMate licence
AI work surface with a usage allowance: custom agent builder with third-party app connections, workflows across Zoom and third-party apps, deep research, Slides, Sheets, Paper and Canvas, and live audio translation in meetings.
Vendor page: zoom.com, checked
Where it's processed
"Not published" means the vendor pages we checked don't say where its AI processing runs for Australian customers.
Microsoft
- Microsoft Copilot Chat (formerly Microsoft 365 Copilot Chat)
- Microsoft says Copilot Chat calls to the model go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'. Web search queries go to Bing, outside the Microsoft 365 service boundary. Prompts and responses are stored in Exchange in the tenant, for audit and eDiscovery.
- Microsoft Copilot Chat in Outlook
- Microsoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'.
- Microsoft Copilot Chat
- Microsoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'.
- Microsoft Copilot Business (add-on licence; formerly Microsoft 365 Copilot)
- Microsoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'. Microsoft says in-country inferencing for Microsoft 365 Copilot is 'expected' in Australia by the end of 2026. Prompts, responses and citations are stored under the tenant's Microsoft 365 data residency commitments; Anthropic and OpenAI models are offered as subprocessors that an admin can choose to enable.
Xero
- JAX chat
- Not published
- Xero accounting (JAX)
- Not published
MYOB
- MYOB AI BAS (beta)
- Not published
- MYOB Business
- Not published
- MYOB Business and Solo by MYOB
- Not published
Dext
- Dext Vault
- Not published
- Dext AI Assist
- Not published
Karbon
- Karbon AI
- Not published
PropertyMe
- Manage PM
- Not published
- Grow CRM
- Not published
Rex
- Rex CRM
- Rex says the CRM is hosted on Google Cloud with Australian customer data in Australian data centres. Its sub-processor register lists AI inference for 'AI Admin operations' by Anthropic, OpenAI and Google Vertex AI, with processing location 'United States / Global', under no-training terms. AI interaction logs are kept in Australia for 12 months.
LEAP
- LEAP
- LEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that 'some AI features, including Matter AI, may transfer limited client data to the US for processing by AI service providers'.
- LEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that some AI features 'may transfer limited client data to the US for processing by AI service providers'.
- LawY (in LEAP)
- LEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that some AI features 'may transfer limited client data to the US for processing by AI service providers'.
Smokeball
- Archie AI
- Not published
Google
- Google Workspace with Gemini
- No Australian option published. Google's data regions cover Gemini prompts and responses but offer only the United States or Europe; keeping processing in the chosen region is limited to Enterprise Plus, Frontline Plus and Enterprise Essentials Plus, and Business Starter isn't a supported edition.
- No Australian option published. Google's data regions cover Gemini prompts and responses but offer only the United States or Europe; keeping processing in the chosen region is limited to Enterprise Plus, Frontline Plus and Enterprise Essentials Plus.
- Gemini Notebook
- No Australian option published. Google says the organisation's data region settings don't apply to data in Gemini Notebook.
- Google Vids
- No Australian option published. Google's data regions offer only the United States or Europe.
Zoom
- Zoom Workplace (ZoomMate features included in the plan)
- Zoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances (not sent to the model providers), or Zoom-hosted models only if the customer chooses. Accounts hosted in the US default to a federated approach that can send data to third-party providers such as Anthropic and OpenAI, under zero-retention terms.
- Zoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances, or Zoom-hosted models only if the customer chooses. Accounts hosted in the US default to a federated approach that can send data to third-party providers such as Anthropic and OpenAI.
- ZoomMate licence
- Zoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances, or Zoom-hosted models only if the customer chooses; feature availability varies by region and model option. Accounts hosted in the US default to a federated approach that can send data to Anthropic, OpenAI and other providers.
What's left for a build
Use what you already pay for first. If a job is still left over, one of these builds may cover it.
- ① Document RegistersTurn documents into structured registers, with sources your team can check.
- ② Knowledge AssistantAnswers from company documents, with citations and staff access controls.
- ③ Draft-for-ApprovalConnect a repeated task across your systems, with people approving the result.
Australian plans and vendor pages
The checker runs in your browser and makes no network calls: what you tick stays on this page. It reads the vendor facts below, which are built into the page. Each row links to the vendor page that lists the feature and its plans.
Vendor facts as at
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| Microsoft Copilot Chat (formerly Microsoft 365 Copilot Chat) | Web-grounded AI chat for work accounts: drafting and rewriting, analysis of uploaded files, image generation. Organisational content is used only when the user pastes or uploads it. Standard access, subject to service capacity. | Included | Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium | Microsoft says Copilot Chat calls to the model go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'. Web search queries go to Bing, outside the Microsoft 365 service boundary. Prompts and responses are stored in Exchange in the tenant, for audit and eDiscovery. | learn.microsoft.com | 29 September 2026 |
| Microsoft Copilot Chat in Outlook | Chat in Outlook that answers from the user's own emails, calendar, meetings, chats and a bounded set of OneDrive and SharePoint files, without a Copilot add-on licence. Client, mailbox and configuration requirements apply. | Included | Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium | Microsoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'. | learn.microsoft.com | 29 September 2026 |
| Microsoft Copilot Chat | Agents in Copilot Chat that answer from shared organisational content (SharePoint or Copilot connector content). | Add-on | Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium | Microsoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'. | learn.microsoft.com | 29 September 2026 |
| Microsoft Copilot Business (add-on licence; formerly Microsoft 365 Copilot) | Copilot in Word, Excel, PowerPoint, Outlook and Teams that reasons across the user's emails, meetings, chats, documents and sites (Graph, Work IQ and semantic indexing), with priority access and advanced agent experiences. | Add-on | Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 Business Premium, Microsoft 365 Apps for business, Microsoft Teams Essentials | Microsoft says model calls go to the closest datacentres in the region but can go to other regions when demand is high, and customers outside the EU 'may have their queries processed in the US, EU, or other regions'. Microsoft says in-country inferencing for Microsoft 365 Copilot is 'expected' in Australia by the end of 2026. Prompts, responses and citations are stored under the tenant's Microsoft 365 data residency commitments; Anthropic and OpenAI models are offered as subprocessors that an admin can choose to enable. | learn.microsoft.com | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| JAX chat | Conversational assistant inside Xero: answers questions about the business's own financials with charts and tables, general business research, and help with admin tasks such as creating invoices or quotes. Users see only data their Xero permissions allow. | Included | Ignite, Grow, Comprehensive, Ultimate | Not published for AI processing. Xero says JAX uses third-party model providers (AWS, Microsoft Azure, GCP, OpenAI) that don't retain the data or train on it. Xero's subprocessor list gives each provider's entity country (United States), not where inference runs. Xero's privacy notice says data may be processed in Australia, New Zealand and the United States. | xero.com | 29 September 2026 |
| Xero accounting (JAX) | JAX categorises and matches high-confidence bank transactions automatically. | Included | Grow, Comprehensive, Ultimate 10, Ultimate 20, Ultimate 50, Ultimate 100 | Not published for AI processing. Xero says JAX uses third-party model providers (AWS, Microsoft Azure, GCP, OpenAI); its subprocessor list gives entity countries (United States), not where inference runs. Xero's privacy notice says data may be processed in Australia, New Zealand and the United States. | xero.com | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| MYOB AI BAS (beta) | Prepares the BAS through the quarter: flags missing documents, possible GST issues and uncategorised transactions, and updates the books when a person approves a suggestion. It doesn't lodge with the ATO. For non-employing, GST-registered Australian businesses with active bank feeds; initial releases cover simple BAS labels (G1, 1A, 1B) on cash-based accounts. | Add-on | MYOB Business Lite, MYOB Business Pro | Not published. MYOB says AI features follow the same security and privacy controls as its other products. Its privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI. | myob.com | 29 September 2026 |
| MYOB Business | AI Business Insights (beta): a view of trends and drivers in cash flow, income, expenses and profitability, with drill-down. | Included | MYOB Business Pro, MYOB Business AccountRight Plus | Not published. MYOB's privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI. | myob.com | 29 September 2026 |
| MYOB Business | Smart Reconciliation (beta): matches transactions automatically in the background, leaving the final review to a person. | Included | MYOB Business Pro, MYOB Business AccountRight Plus | Not published. MYOB's privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI. | myob.com | 29 September 2026 |
| MYOB Business | Smart Invoice Reminders: scheduled payment reminders with AI-suggested actions that a person controls. | Included | MYOB Business Lite, MYOB Business Pro, MYOB Business AccountRight Plus | Not published. MYOB's privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI. | myob.com | 29 September 2026 |
| MYOB Business and Solo by MYOB | Category Suggestions for transactions, listed under the pricing page's 'AI agents and features' heading. | Included | Solo by MYOB, MYOB Business Lite, MYOB Business Pro, MYOB Business AccountRight Plus | Not published. MYOB's privacy policy (August 2026) lists overseas recipients in New Zealand, the Philippines and the United States and doesn't mention AI. | myob.com | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| Dext Vault | Document storage in which, in Dext's words, 'Dext's AI will organise them intelligently'. | Included | Dext for businesses (all plans), Dext for practices Essentials, Dext for practices Advanced | Not published. Dext hosts on AWS (region not stated). Its privacy notice names Microsoft Azure (OpenAI) among its third-party generative AI tools. | dext.com | 29 September 2026 |
| Dext AI Assist | Core guidance: suggests bookkeeping decisions (categories, transaction review, document processing) with an explanation for each; the team reviews, refines, rejects or auto-applies them, practice-wide or per client. | Included | Dext for practices Essentials, Dext for practices Advanced | Not published. Dext hosts on AWS (region not stated). Its privacy notice names Microsoft Azure (OpenAI) among its third-party generative AI tools. | dext.com | 29 September 2026 |
| Dext AI Assist | Custom guidance: AI Assist suggestions shaped by how the practice categorises and corrects transactions, set per client. | Add-on | Dext for practices Essentials, Dext for practices Advanced | Not published. Dext hosts on AWS (region not stated). Its privacy notice names Microsoft Azure (OpenAI) among its third-party generative AI tools. | dext.com | 29 September 2026 |
| Dext AI Assist | Bookkeeping assistant that suggests everyday bookkeeping decisions for the business to review. | Add-on | Dext for businesses (all plans) | Not published. Dext hosts on AWS (region not stated). Its privacy notice names Microsoft Azure (OpenAI) among its third-party generative AI tools. | dext.com | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| Karbon AI | Email help: compose and refine emails (tone, length, language), editable quick replies, and email drafts created from tasks. | Included | Team, Business, Enterprise | Not published for Australia. Karbon says Karbon AI is built on the Azure OpenAI Service and that 'data stays in-region (for example, UK data remains in the UK)'. It doesn't name the region used for Australian firms. | karbonhq.com | 29 September 2026 |
| Karbon AI | Summaries: long email threads, work-item conversations, and a client brief drawn from emails, notes, work and billing data. | Included | Team, Business, Enterprise | Not published for Australia. Karbon says Karbon AI is built on the Azure OpenAI Service and that 'data stays in-region (for example, UK data remains in the UK)'. It doesn't name the region used for Australian firms. | karbonhq.com | 29 September 2026 |
| Karbon AI | Smart Suggestions for assigning colleagues and contacts based on prior work, and flags for missed time entries based on tasks completed. | Included | Team, Business, Enterprise | Not published for Australia. Karbon says Karbon AI is built on the Azure OpenAI Service and that 'data stays in-region (for example, UK data remains in the UK)'. It doesn't name the region used for Australian firms. | karbonhq.com | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| Manage PM | Reply with AiMe: drafts replies to messages in the PropertyMe inbox (arrears, inspections, suppliers) in the agency's tone, for the property manager to send. | Included | Advanced, Premier | Not published. PropertyMe says AiMe 'operates within PropertyMe's secure infrastructure' but doesn't name a region or model provider. Its privacy policy (26 Mar 2025) lists third parties in Australia and the United States and doesn't mention AI. | propertyme.com.au | 29 September 2026 |
| Manage PM | AiMe Comply: state-based, plain-English answers on Australian residential tenancy legislation inside PropertyMe. | Included | Advanced, Premier | Not published. PropertyMe's privacy policy (26 Mar 2025) lists third parties in Australia and the United States and doesn't mention AI. | propertyme.com.au | 29 September 2026 |
| Manage PM | Bills AI: reads an uploaded supplier invoice and fills the bill fields (amounts, dates, descriptions); the property manager checks the result before it's saved. | Included | Advanced, Premier | Not published. PropertyMe's privacy policy (26 Mar 2025) lists third parties in Australia and the United States and doesn't mention AI. | propertyme.com.au | 29 September 2026 |
| Grow CRM | AI assistant for sales and leasing: context-aware email and SMS drafting, suggested next steps, and 'Do with AI' help on tasks. | Included | Grow CRM Advanced | Not published. PropertyMe's privacy policy (26 Mar 2025) lists third parties in Australia and the United States and doesn't mention AI. | propertyme.com.au | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| Rex CRM | Rex AI, as listed in the plan: email and SMS drafting, plain-English search filters over CRM data, and listing ad copy. | Included | Professional | Rex says the CRM is hosted on Google Cloud with Australian customer data in Australian data centres. Its sub-processor register lists AI inference for 'AI Admin operations' by Anthropic, OpenAI and Google Vertex AI, with processing location 'United States / Global', under no-training terms. AI interaction logs are kept in Australia for 12 months. | rexsoftware.com | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| LEAP | Matter AI: answers questions from the documents, emails and notes saved in a matter with references to them, summarises, and drafts into the matter (also in Word). | Included | All LEAP subscriptions | LEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that 'some AI features, including Matter AI, may transfer limited client data to the US for processing by AI service providers'. | leaplegalsoftware.com | 29 September 2026 |
| LawY (in LEAP) | Legal research and drafting with cited case law and legislation. | Included | All LEAP subscriptions | LEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that some AI features 'may transfer limited client data to the US for processing by AI service providers'. | leaplegalsoftware.com | 29 September 2026 |
| LEAP | AI Prompts and Generator: prompt library and template generator that draft letters, emails and pre-filled forms for the matter's jurisdiction and area of law. | Included | All LEAP subscriptions | LEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that some AI features 'may transfer limited client data to the US for processing by AI service providers'. | leaplegalsoftware.com | 29 September 2026 |
| LEAP | AutoTime: records time automatically as fee earners work in LEAP (LEAP lists it among its AI tools). | Included | All LEAP subscriptions | LEAP says AU and NZ firms are hosted on AWS Asia-Pacific (Sydney), and that some AI features 'may transfer limited client data to the US for processing by AI service providers'. | leaplegalsoftware.com | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| Archie AI | Matter-aware assistant: answers questions about a matter with links to the source file, summarises documents and matters, compares documents for conflicting terms, drafts in Word and Outlook, reviews documents against firm playbooks, and surfaces LawY guidance. | Add-on | Boost, Grow, Prosper+ | Not published for AI processing. Smokeball is hosted on AWS (region not stated) and says Archie runs under 'enterprise-grade zero-data-retention agreements'. Its privacy notice (last updated 02/06/2026) says its servers are in the UK, the US and Australia and its providers operate in the UK, the US, Australia and Japan. | smokeball.com.au | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| Google Workspace with Gemini | Gemini in Gmail, and chat with AI in the Gemini app. | Included | Business Starter, Business Standard, Business Plus, Enterprise | No Australian option published. Google's data regions cover Gemini prompts and responses but offer only the United States or Europe; keeping processing in the chosen region is limited to Enterprise Plus, Frontline Plus and Enterprise Essentials Plus, and Business Starter isn't a supported edition. | workspace.google.com | 29 September 2026 |
| Google Workspace with Gemini | Gemini in Docs, Sheets, Slides, Drive, Meet and Chat, and expanded access to models and features in the Gemini app. | Included | Business Standard, Business Plus, Enterprise | No Australian option published. Google's data regions cover Gemini prompts and responses but offer only the United States or Europe; keeping processing in the chosen region is limited to Enterprise Plus, Frontline Plus and Enterprise Essentials Plus. | workspace.google.com | 29 September 2026 |
| Gemini Notebook | Research notebook over uploaded sources, with expanded access to features (including audio overviews). | Included | Business Standard, Business Plus, Enterprise | No Australian option published. Google says the organisation's data region settings don't apply to data in Gemini Notebook. | workspace.google.com | 29 September 2026 |
| Google Vids | AI-powered video creation and editing. | Included | Business Starter, Business Standard, Business Plus, Enterprise | No Australian option published. Google's data regions offer only the United States or Europe. | workspace.google.com | 29 September 2026 |
| Product | AI feature | Included or add-on | Plans | Where it's processed | Vendor page | Checked |
|---|---|---|---|---|---|---|
| Zoom Workplace (ZoomMate features included in the plan) | Meeting summaries, in-meeting questions and AI chat in meetings. | Included | Zoom Workplace plans | Zoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances (not sent to the model providers), or Zoom-hosted models only if the customer chooses. Accounts hosted in the US default to a federated approach that can send data to third-party providers such as Anthropic and OpenAI, under zero-retention terms. | zoom.us | 29 September 2026 |
| Zoom Workplace (ZoomMate features included in the plan) | AI note-taking (My Notes) for Zoom and other meeting platforms, and AI queries in the side panel and on the web. | Included | Zoom Workplace plans | Zoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances, or Zoom-hosted models only if the customer chooses. Accounts hosted in the US default to a federated approach that can send data to third-party providers such as Anthropic and OpenAI. | zoom.us | 29 September 2026 |
| ZoomMate licence | AI work surface with a usage allowance: custom agent builder with third-party app connections, workflows across Zoom and third-party apps, deep research, Slides, Sheets, Paper and Canvas, and live audio translation in meetings. | Add-on | Zoom Workplace (licence bought separately) | Zoom says accounts hosted in its AU region use Zoom's own models plus third-party models on dedicated Amazon Bedrock instances, or Zoom-hosted models only if the customer chooses; feature availability varies by region and model option. Accounts hosted in the US default to a federated approach that can send data to Anthropic, OpenAI and other providers. | zoom.com | 29 September 2026 |